Frequently Asked Questions

Question 1

How Do I Register For Classes?

Answer

Currently, we are using Punchpass for our class registration. Purchase a pass there, and then you can reserve your spot in the class of your choice

Question 2

Do I have to Pre Pay to Reserve My Spot in Class?

Answer

FIRST TIME guests for any non-pole classes may drop in. We will help you create an account & get you ready to party! But otherwise, yes. With limited space and packed classes, it's only fair that participants pay ahead of time to reserve their spot in class. If you need to cancel a reservation, see the question below.

Question 3

What is Your Cancellation Policy?

Answer

Reservations may be cancelled up to 6 hours before class time. If you cancel your reservation within that timeframe, your pass will not be used. If you do not cancel and do not show up OR late cancel, your pass will be marked as 'used.' To cancel a reservation, log in to your PunchPass account and follow the instructions. After 5 "no show" marks, you will have to contact the studio to reserve future classes.

Question 4

Where are You Located?

Answer

20621 Timberlake Rd, Lynchburg, VA 24502

Question 5

What is Your Parking Like?

Answer

There is a small parking lot with an extended gravel lot. Please pack it full! You may park anywhere on my property, but please do not park in the neighboring parking lots.

Question 6

What Should I Bring to Class?

Answer

Water, a towel, and a great attitude! EXTRAS: -Dance Fitness: Yoga mat and resistance band rental available on a limited basis for $2 each per class (first come first serve). You may also bring your own, but these are not mandatory! -BootyCamp: You do need a band for this class: bring your own or you can rent them for $2 on a first come first serve basis -FlexOut: Bring your own yoga mat, or rent one for $2 on a first come first serve basis -TwerkOut: knee pads are highly recommended. You may purchase them on Amazon for around $15.

Question 7

What is Your Childcare Policy?

Answer

We offer FREE childcare 4:30-7:30 Monday-Thursday!

Question 8

Do You Offer Gift Cards?

Answer

VIBE offers gift certificates online and in-studio!!!!
Click the link below to purchase ONLINE and send the certificate via email! https://squareup.com/gift/EED6P13A6FBF8/order OR stop by the studio before or after any class to purchase a hard copy gift certificate!

Question 9

Can I Request a Refund?

Answer

Any pass refund requests must be made within 30 days of pass purchase.