Question 1

How Do I Register For Classes?

Accepted Answer

We use Punchpass f(https://thevibestudio.punchpass.com/)or class registration. Purchase a pass there and then you can reserve your spot in the class of your choice!
 
thevibestudio.punchpass.com/passes

Question 2

Do I have to Pre Pay to Reserve My Spot in Class?

Accepted Answer

Yes, in order to reserve a spot in class, you must purchase a drop in pass or have an active membership.

Question 3

Where are You Located?

Accepted Answer

1957 Fort Avenue, Lynchburg, VA 24501
 
Between Reginald Yancey Attorney at Law and Slayton's Automotive. (Please do not park in their parking lots!)

Question 4

What is Your Parking Like?

Accepted Answer

There is a gravel lot behind our building, facing Park Avenue. Please pack it full! You may park anywhere on our property, but please do not park in the neighboring garage and law office parking lots. 
 
Overflow parking may park in the lower part of the Family Dollar.
​

Question 5

What is Your Cancellation Policy?

Accepted Answer

​Reservations may be cancelled up to 1 hour before class time. If you cancel your reservation within that timeframe, your pass will not be used. If you do not cancel and do not show up OR late cancel, your pass will be marked as 'used.' To cancel a reservation, log in to your PunchPass account and follow the instructions. 
 
After 5 "no show" marks, you will have to contact the studio to reserve future classes.

Question 6

What Should I Bring to Class?

Accepted Answer

Water, a towel, and a great attitude!
 
EXTRAS:

-Dance Fitness: Yoga mat and resistance bands can be borrowed from VIBE on a first come first serve basis. You may also bring your own, but these are not mandatory!
 
-BootyCamp: You do need a long arm band and a leg band for this class. You can bring your own or use ours!
 
-Yoga: Bring your own yoga mat or use one of ours!
 
-TwerkOut, Grown & Sexy: Knee pads are highly recommended. 
 
-Hella Heels: Heels aren't required, however if you do wear them, you must wear pole heels (we recommend the brand Pleasers). Street shoes are not permitted. If you have questions, please email us or talk to one of the instructors.

Question 7

Can I Request a Refund?

Accepted Answer

Memberships, once they are charged, may not be refunded. If you cancel the membership, it will run through the original end date and then will not be charged for the next month. 
 
Any drop in pass refund requests must be made within 30 days of pass purchase.
 
There are no refunds for reservations made or cancelled within 1 hour of class time. If you do not cancel (no show) OR late cancel, your pass will be marked as 'used.' To cancel a reservation, log in to your PunchPass account and follow the instructions.

Question 8

Do You Offer Gift Cards?

Accepted Answer

VIBE offers gift certificates in-studio or via email!
 
Just stop by the studio before or after any class to purchase a hard copy gift certificate! It is helpful if you reach out via email ahead of time so our staff can serve you most efficiently.

OR email us at thevibestudiolynchburg@gmail.com (thevibestudiolynchburg@gmail.com)and we will send over an invoice and a virtual gift card!

Question 9

How can I cancel my current membership?

Accepted Answer

ONLINE MEMBERS: You are able to cancel your membership by logging into your account on PunchPass and following the prompts to cancel your membership.

PINK, PINK PLUS, GOLD, & ALL ACCESS MEMBERS: To cancel, please email us at thevibestudiolynchburg@gmail.com (thevibestudiolynchburg@gmail.com)no less than 48 hours before your renewal date. There are no refunds on processed membership charges.

Question 10

What is Your Childcare Policy?

Accepted Answer

We offer FREE childcare 5:00-7:30 Monday-Thursday! 
 
Make sure to sign up on Punch Pass for child care to reserve your spot!

If you'd like childcare added for difference days or times, please email us with the request and we will consider adding more times as the need increases.

Frequently Asked Questions